Travel Guide
Useful information for travellers planning a trip with Infinity Travel & Tours: invitation letters for foreign tourists, safety tips, payment options and booking terms.
Booking Terms
- A 10% advance payment is required once your trip is confirmed, so we can arrange documents, permits and staff.
- The full payment must be cleared before the trip or service begins.
- The advance payment is non-refundable if the client cancels, arrives late or does not show up.
- The advance is refunded in full if we are unable to operate the trip for technical reasons.
- If we cancel a trip due to natural disasters, conflict or bad weather, we will offer a similar alternative trip, or refund all money paid to us. Other expenses arranged by the client are the client’s responsibility.
- Cancellations must be made in writing. Cancellation charges apply as per the trip’s terms.
- Any additional services requested during the tour are charged separately.
- Any of these terms can be discussed with our team before booking.